Privacy Policy

Last Updated: September 5, 2026
Effective Date: September 5, 2026

HyperCalls, LLC ("HyperCalls", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://hypercalls.ai and use our software services (collectively, the "Services").

1. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our Services, and information from authorized third-party integrations:

  • Account Information: Name, email address, company name, billing address, and account login credentials.
  • Payment Information: Payment card details and transaction history. All payment card transactions are processed securely through our authorized third-party payment processor, Stripe. We do not store full credit card numbers or security codes on our servers.
  • Communications & Telephony Data: Phone numbers, call timestamps, call durations, call audio recordings, and text transcripts generated during the use of our voice and communication services.
  • Connected Accounts: If you choose to integrate third-party accounts (such as your Google Account), we receive profile, email, and authorized calendar or contact data necessary to perform the requested automated workflows.
  • Usage & Device Data: IP address, browser type, operating system, pages visited, access times, and referring website addresses.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and enhance our Services;
  • Process subscriptions, billing, invoices, and credit card payments via Stripe;
  • Deliver customer support, service updates, and administrative communications;
  • Send product announcements and promotional communications (which you may opt out of at any time);
  • Detect, investigate, and prevent fraudulent transactions, spam, and security incidents;
  • Comply with applicable legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We share information only under the following conditions:

  • Service Providers: With trusted vendors, hosting partners, and payment processors (including Stripe) who assist in delivering our Services and are bound by strict data confidentiality agreements.
  • Legal Requirements: When required by law, subpoena, or legal process, or to protect the safety, property, and rights of HyperCalls, our users, or the public.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

4. Mobile Information & SMS Privacy

No mobile phone numbers or text messaging opt-in data will be shared with, sold to, or rented to any third parties or affiliates for marketing or promotional purposes. Mobile information collected for SMS notifications and communications is used solely to deliver the specific services you have requested.

5. Third-Party API Data

Our use and transfer of information received from third-party APIs (including Google APIs) to any other application adheres to applicable developer data policies, including standard limited use requirements. We do not use third-party user data to train public artificial intelligence or machine learning models.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to remember user preferences, authenticate sessions, analyze website traffic, and deliver relevant online advertisements. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some portions of the Services may not function properly.

7. Data Retention & Security

We retain personal data only for as long as necessary to provide the Services, fulfill transactions, resolve disputes, and satisfy legal obligations. We implement appropriate technical, administrative, and physical safeguards to protect your personal data against unauthorized access, loss, alteration, or disclosure.

8. Your Rights & Choices

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or opt out of promotional communications. To exercise any of these rights, please contact us at paul@hypercalls.ai.

9. Contact Us

If you have questions about this Privacy Policy, please contact:

  • HyperCalls, LLC
  • 3 Orkney Ct., Ballwin, MO 63011, USA
  • Phone: (401) 684-4407
  • Email: paul@hypercalls.ai